To be eligible for a return, your item must be in the same condition that you received it, knock down in original box. We do not accept returns once the product has been fully assembled. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@modernhausfurniture.com Please note that returns will need to be sent to the following address: 8435 Canoga Ave, Canoga Park, CA 91304

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@modernhausfurniture.com

Shipping Cost

For Shipping Returns, customer will be liable for the shipping cost from customer to location to return warehouse. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items
Certain types of items cannot be returned, such as goods fully assembled, used goods after one month of receiving, damaged goods.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@modernhausfurniture.com